Master Today's Retention Challenges
I founded Next-Gen Hospitality Leaders to help companies tackle one of the most urgent challenges of our time: retaining and empowering young talent.
"Leadership isn’t built in a day. It’s nurtured over time - with the right support." Isabelle von Burg, Founder of NGHL
What is Next-Gen Hospitality Leaders?
Next-Gen Hospitality Leaders (NGHL) is a 12-month, online, membership-based leadership accelerator designed to prepare Millennials and Gen Z for leadership roles in hospitality and other people-first industries.
It combines continuous leadership development, mentorship, and community support in one dynamic ecosystem —designed to build the emotional and human skills needed to lead with clarity and confidence.
In a landscape where nearly 70% of young professionals leave within their first year, NGHL offers more than inspiration, it provides structure, support, and real transformation. Through weekly sessions, expert insights, and peer connection, emerging leaders grow from the inside out — beyond the pressure of day-to-day operations.
20+
18
Years of leadership experience
Led iconic brands including Lausanne Palace, Four Seasons, and more.
Happy clients
Trusted by companies across hospitality, wellness, luxury retail, banking and beyond.
Inside the NGHL Experience
At NGHL, leadership development isn’t a one-off training — it’s a continuous, high-impact journey.
We follow a structured monthly rhythm with four different types of live sessions that build real confidence, sharpen leadership skills, and keeps growth on track, month after month.
NG Masterminds
Collaborative sessions where emerging leaders tackle real challenges, exchange ideas, and grow through shared experience.
Each week, the NGHL community sets the theme — bringing fresh perspectives and real solutions to the table.
NG Masterclasses
What does it take to become a leader who doesn’t just survive but inspires, stays, and grows in today’s high-pressure world?
Monthly sessions with industry experts on emotional intelligence, communication, empathy, resilience, and more. Actionable, inspiring, and designed to elevate your next-gen talent’s leadership game.
NG Meet Ups
Informal gatherings where emerging leaders connect, reflect, and recharge in a safe, supportive space.
These sessions foster emotional well-being, clarity, and connection, through open conversation, shared experience, and intergenerational insight.
NG Growth Labs
Group coaching sessions designed to support each leader’s personal growth journey through reflection, guidance, and real accountability.
Participants gain clarity, set meaningful goals, and track their leadership development with expert support and peer encouragement.
What's Included in the Membership
Everything your talent needs to grow, thrive and lead with confidence.
The NGHL Membership includes:
12-month access to the full Leadership Accelerator experience
4 personalized 1:1 coaching or mentoring sessions
48 live collective sessions throughout the year, including:
Masterclasses with expert leaders
Masterminds with peers
Growth Labs (focused coaching & leadership skills)
Meet-ups for connection & collaboration
Recordings of all masterclasses (in case they missed it)
Access to a vibrant community of emerging leaders across the hospitality and service industry
24/7 access to resources, group chats, and discussion spaces for continuous learning and peer support
Quarterly progress check-ins and reports, designed to support both individual growth and organisational insight
It's been a true relief for me to hear about Next-Gen Hospitality Leaders. I joined about 5 months ago and can't stop raving about the program! For me, it’s not a duty, it’s a gift – I consider it as my personal 'me-time' to grow, reflect, and recharge.
Mara O, Quality Manager
I’ve known Isabelle for over seven years now, so I’m not surprised she came up with such a fresh, human-centered approach to leadership. What she has built for the next-generation of leaders is truly unique – and exactly what the industry needs.
Virginie F, Spa and Wellness Executive
★★★★★
★★★★★
What our clients say...
How NGHL Works
Partnering with NGHL is simple and tailored to your organization’s needs. Whether you’re sponsoring a single emerging leader or launching a company-wide initiative, this 5-step journey shows how we identify top talent, onboard them, and support their growth through an ongoing leadership program.
Step 1: Selection
Companies identify their top emerging talent - Millennials and Gen Z professionals - ready to grow into leadership.
Step 2: Assessment
We conduct personal interviews to ensure each candidate aligns with NGHL’s values, mindset, and commitment to growth.
Step 3: Enrollment
Successful candidates are welcomed into the NGHL community and onboarded into our leadership accelerator experience for a minimum of 12 months.
Step 4: Development
Participants follow our signature rhythm of masterclasses, masterminds, meet-ups, growth labs and 1:2:1 mentoring sessions — building real leadership skills over time.
Step 5: Reporting
Quarterly progress check-ins and leadership development reports, designed to support both personal growth and organizational insight.
The Leader Behind the Movement...
My name is Isabelle von Burg, With over 20 years in global luxury hospitality and a background leading teams in iconic brands like Lausanne Palace, Ritz-Carlton, Mandarin Oriental and Four Seasons, I help organizations elevate performance through innovative, people-first leadership. As a certified business coach, I specialize in developing and empowering Millennial and Gen Z talent through masterclasses, mastermind, coaching and networking events rooted in authenticity, collaboration, and transformation.
By 2027, Millennials and Gen Z will represent 75% of the global workforce.
Is your organization ready to help them lead it?
Work With Us
Whether you’re ready to take the next step in transforming your leadership development - or simply have questions about NGHL - fill in the form below and we will get back to you shortly.
Let’s build the next generation of leaders, together.
